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    Privacy Policy & SMS Terms

    Effective October 13, 2026

    Privacy Policy

    Downtown Piercing ("we" or "us") runs downtownpiercing.co. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have.

    1. What we collect

    We only collect what you choose to send us and the basic technical details every website receives.

    • • What you type into our forms: your name, email address and phone number, the piercing you're interested in.
    • • Whether you ticked the optional text-message box, and the date you sent the form.
    • • Messages, calls and texts you send us directly.
    • • Basic technical details: your IP address, browser and device type, and the pages you visit. Our host, Cloudflare, keeps standard security logs and counts visits with Cloudflare Web Analytics, which does not use cookies or follow you to other websites.

    2. How we use it

    • • To tell you when we open and when appointments are available.
    • • To answer questions and, once we open, book and confirm appointments.
    • • To keep the ID, age and consent records Texas requires for every piercing.
    • • To call, email or text you back when you ask us to.
    • • To keep spam, bots and fraud out of our forms.
    • • To follow the law and keep records the law requires.

    3. Who we share it with

    We do not sell or rent your personal information. We share it only as needed to run this website and our business:

    • • Web3Forms, which delivers what you type into our forms to our email inbox.
    • • hCaptcha, which checks that a real person is sending each form. It may process your IP address and browser details under its own privacy policy.
    • • Cloudflare, which hosts this website, and Google Workspace, which hosts our email.
    • • Police, courts or government agencies when the law requires it, or to protect our customers, our staff or ourselves from fraud.
    • • Mobile numbers and text-message consent are never sold or shared with third parties or affiliates for their marketing.

    4. Cookies

    This website does not use advertising or tracking cookies. hCaptcha may set a cookie that the human check needs to work. Some pages load fonts or a map from Google or other font services, which receive your IP address when your browser asks for them. You can block or delete cookies in your browser settings.

    5. How long we keep it

    We keep opening sign-ups until we open and you've heard from us, or until you ask us to remove you. Signed consent forms and ID records from appointments are kept as long as Texas health rules require. Then we delete them.

    6. Your choices

    To make a request, email [email protected]. We answer within 30 days.

    • • Ask to see the personal information we have about you.
    • • Ask us to correct it or delete it, unless the law requires us to keep it.
    • • Stop texts at any time by replying STOP, and stop emails by asking us.

    7. Keeping it safe

    This website only loads over an encrypted (HTTPS) connection. Form messages go straight to our business email, which is protected with two-step sign-in. No method is perfect, but we limit who can see your information to the people who need it.

    8. Age

    Most piercings require you to be 18 or older. Minors 16 and 17 may get ear and nostril piercings only with a parent or legal guardian present. We do not knowingly collect information from children under 13.

    10. Changes to this policy

    If we change this policy, we will post the new version here and update the effective date at the top.

    11. Contact us

    Downtown Piercing, N Main St, downtown Conroe, Texas (next door to Downtown Tattoo Company). Privacy questions: email [email protected].

    SMS Terms & Conditions

    Effective October 13, 2026. These terms cover text messages from Downtown Piercing. Ticking the text-message box on our forms, or texting us, means you agree to them.

    What we text about

    If you agree to texts, Downtown Piercing may text you about:

    • • Our opening date and when appointments open.
    • • Once we're open, appointment confirmations, reminders and aftercare check-ins.

    How you sign up

    Tick the optional text-message box on one of our forms, or text us first. The box is never ticked for you. Agreeing to texts is not required to get a quote, book an appointment or use any of our services.

    How often

    Message frequency varies with your request, usually no more than a few texts a month.

    Cost

    We don't charge for texts. Message and data rates from your mobile carrier may apply.

    How to stop

    Reply STOP to any of our texts and we will stop texting you. We may send one last text to confirm. You can also email [email protected] and ask to be removed.

    Help

    Reply HELP to any of our texts, or email [email protected].

    Your number stays private

    Mobile numbers and text-message consent collected for this program are not sold or shared with third parties or affiliates for marketing. Mobile carriers are not responsible for delayed or undelivered messages.